Effective Date: April 7, 2026

The Voyage Senior Living Centers ("Voyage," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at voyageseniorliving.com (the "Website"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms: Name, email address, phone number, and any information you choose to include in your message or inquiry
• Submit employment applications: Resume, contact information, employment history, and other information contained in application materials you upload
• Subscribe to newsletters or updates: Email address and communication preferences
• Interact with our Website: Any other information you choose to provide through our Website features

Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing activity, including:

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: Pages visited, time spent on pages, links clicked, referring website
• Location data: General geographic location based on IP address
• Cookies and tracking technologies: Information collected through cookies, web beacons, and similar technologies

Form Interaction Data

When you interact with forms on our Website (including contact forms and employment application forms), we collect:

• Geolocation data: Your approximate geographic location based on your IP address when you submit a form
• Form abandonment data: If you begin filling out a form but do not submit it, we may collect the information you entered up to the point of abandonment. This helps us understand where visitors encounter difficulties and improve the form experience. Form abandonment tracking may capture partial entries including name, email address, phone number, or other fields you began to complete.
• Form interaction metadata: Time spent on form, fields interacted with, and submission status

Important: Form abandonment data is collected to improve user experience and form functionality. If you do not wish for partially completed information to be captured, please do not enter personal information into forms unless you intend to submit them.

Third-Party Tracking Technologies

We use the following third-party services that collect information about your use of our Website:

• Google Analytics: Analyzes how users interact with our Website to help us improve user experience and content
• Facebook Pixel: Tracks conversions from Facebook ads, optimizes ads, and builds targeted audiences for future marketing
• WPForms: Our form provider that collects geolocation data (based on IP address) when you submit forms, and may collect partial form data through form abandonment tracking
• Other analytics and marketing tools: Additional services that help us understand Website performance and visitor behavior

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To respond to your questions, comments, and requests about our services and communities
• Processing applications: To review and process employment applications and contact potential candidates
• Improving our Website: To understand how visitors use our Website and identify areas for improvement
• Form optimization: To analyze form completion rates, identify where users encounter difficulties, and improve form usability
• Geographic insights: To understand which regions our visitors are from and tailor our communications and services accordingly
• Marketing and communications: To send you information about our services, communities, events, and updates (with your consent where required)
• Analytics and research: To analyze trends, track user behavior, and gather demographic information
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against, identify, and prevent fraud and other unlawful activity

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Website hosting and maintenance providers
• Analytics providers (Google Analytics, etc.)
• Marketing and advertising platforms (Facebook, etc.)
• Email service providers
• Customer relationship management (CRM) systems

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).

Protection of Rights

We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our policies.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience, understand user behavior, and deliver relevant content and advertising.

Types of Cookies We Use

• Essential cookies: Necessary for the Website to function properly
• Analytics cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Functionality cookies: Remember your preferences and settings

Managing Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Website. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Websites and Services

Our Website may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Uploaded files (such as resumes) are stored securely and are only accessible to authorized personnel involved in the hiring process.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal requirements

Employment application materials are typically retained for a period consistent with employment law requirements and our hiring practices.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that we correct inaccurate or incomplete information
• Deletion: The right to request that we delete your personal information in certain circumstances
• Opt-out: The right to opt out of receiving marketing communications from us
• Data portability: The right to receive your information in a structured, commonly used format
• Objection: The right to object to certain types of processing

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. California residents have the right to:

• Know what personal information is being collected, used, shared, or sold
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising their CCPA rights

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the Website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.