Privacy Policy – Voyage Senior Living

Effective Date: January 1, 2025

Voyage Senior Living (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, https://voyageseniorliving.com.

1) Information We Collect

• Contact Form: When you complete our contact form, we may collect your name, email address, phone number, and message. A CAPTCHA tool is used to prevent spam and automated misuse.
• Direct Contact: If you email or call us directly, we may collect your contact details and the content of your communication.
• Automatically Collected Data: Device/browser details, IP address, site usage information, and cookies (for site functionality and analytics).

2) How We Use Information

• To respond to inquiries and provide customer service
• To communicate with prospective and current residents or their families
• To improve our website’s functionality and user experience
• To protect the site from spam, fraud, and abuse through CAPTCHA verification

3) Sharing of Information

We do not sell or rent personal information. We may share information only with:

• Service providers that support hosting, analytics, communications, or security
• Legal authorities when required by applicable law

4) Cookies & Analytics

Our site uses cookies to support functionality and measure performance through tools such as Google Analytics. You may disable cookies in your browser settings, though some features may not work properly. You may also opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

5) Data Retention

• Contact form submissions and email communications are retained only as long as necessary to respond and for legitimate business/legal purposes.
• Analytics data is stored according to Google’s retention settings.

6) Security

We implement reasonable security measures to protect your information. The CAPTCHA tool helps safeguard against spam and automated attacks. However, no system or online transmission is completely secure.

7) Your Rights

Depending on your location, you may have rights to:

• Request access to or correction of your data
• Request deletion of your information (subject to legal requirements)
• Restrict or object to certain processing activities

8) Contact Us

Voyage Senior Living
Phone: 618-993-7533
Email: marketing@voyageseniorliving.com
Website: https://voyageseniorliving.com